Furniture Removal FAQs
How to know if my couch qualifies for FREE removal.
Our free pickup service is for couches with minor wear and tear that are NOT patterned. Non-permanent stains and pet hair are acceptable and it is ok to have minor tears along seams and concealed areas (e.g. back of the couch).
What disqualifies me from FREE removal?
Things Our Team Looks For
- Outdated designs (e.g floral/patterned couches)
- Peeling faux or bonded leather
- Severe wear and tear
- Incomplete sectionals
The best way to know if your couch qualifies for free removal is by submitting our couch removal from.
How much will it cost if I don't qualify for free removal?
Couch Removal Fees
- Gently Used – FREE
- Fair Condition (light damage and cleaning required) – $75 + tax
- Bad Condition or an Outdated Design – $150 + tax
- Sleeper Sofa – $175 + tax
Note: furniture that is an old design or seriously damaged requires a higher fee since we won’t be able to resell the item. Resale is how we cover operational expenses and make donations.
Sectional & Couch Set Removal Fees
Base Fees
- Gently Used – FREE
- Fair Condition (light damage and cleaning required) – $125 + tax
- Bad Condition or an Old Design (2-3 Pieces) – $175 + tax
- Bad Condition or an Old Design (4-5 Pieces) – $200 + tax
- Bad Condition or an Old Design (6+ Pieces) – $225 + tax
Add-On Sectional & Couch Set Fees
- Bad Condition or an Old Design (Built-In Recliner) – Add $75 + tax
- Bad Condition or an Old Design (Sleeper Sectional) – Add $75 + tax
Add-On Furniture Removal Fees
- Small Furniture Item- $25 + tax
- Medium Furniture Item – $50 + tax
- Large Furniture Item – $100 + tax
Note: not all add-on items require a fee (e.g side tables that are part of a pick up for a gently used couch can have the fee waived)
Distance Fees
- Pick up within 30 miles of our store – FREE
- Pick up within 31-40 miles – $50+ tax
Note: At this time we can only remove gently used sectionals and couch sets over 30 miles away.
Additional details:
We can only be so accurate when estimating fees based on the images you provide. Because of this our team has final say on what qualifies for a fee. When our team arrives for removal they will inspect your furniture based on the information you shared with us and may charge a fee for something we didn’t see in the images (e.g. broken couch leg). In the instance our team determines there will be an additional fee at pick up you have the option to reject service at no cost to you.
We aim to keep our prices competitive. If you find another professional service that removes for less than us, let us know and we will beat their price.
Except in the instance above, all fees are non-negotiable.
In an effort to avoid potential infestations we reserve the right to reject a pickup for any reason after inspecting the couch.
How soon will I get an answer?
Once your submission is received we will contact you in the within 24 hours.
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Step 1: Request
Fill out the form with details on the furniture you'd like removed.
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Step 2: Schedule
Once your request is received, we will follow up to schedule your removal.
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Step 3: Remove
On the scheduled day, we will arrive and remove items from your home for FREE*.
When Should You Submit The Form?
It is best to submit the form ASAP. We are able to schedule pick ups for several weeks in advanced, best suiting your availability. You can always change or cancel, every appointment is free.